Shipping policy

Order Processing

Orders are processed within 1–3 business days.

Some products may be made to order. In such cases, additional production time may be required before dispatch. The estimated production time is stated on the product page or will be communicated to the customer after the order has been placed.

Orders are not shipped on weekends or public holidays.

Once your order has been shipped, you will receive an email with tracking information.

Delivery Times

The estimated delivery time is always shown with the specific shipping method available at checkout.

Delivery times may vary depending on the destination country, selected carrier, and shipping service.

Estimated delivery times are not guaranteed and may be affected by customs clearance, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country and selected shipping method.

Delivery to Countries Not Available at Checkout

If your country is not listed as an available shipping destination at checkout, you may use an independent parcel-forwarding service.

These services provide customers with a delivery address in a supported country where the order can be received. The forwarding service then independently arranges onward international shipping.

One available option is Tiptrans (tiptrans.com), which provides customers with a delivery address in the Czech Republic and offers international parcel forwarding.

Tiptrans is an independent third-party service and is not affiliated with Beelyra. Registration, onward shipping, shipping costs, delivery terms, and any additional fees are arranged directly between the customer and the forwarding service provider.

Customs, Duties & Taxes Outside the EU

Orders delivered outside the European Union may be subject to import duties, taxes, and customs fees.

Unless otherwise stated, these charges are not included in the product price or shipping cost and are the responsibility of the customer.

Refused or Unclaimed Shipments

If a customer refuses a shipment, does not pay required import charges, or fails to accept or collect the shipment:

  • the shipment may be returned to the sender or disposed of by the carrier,

  • any resulting costs, including shipping, return shipping, handling, and related fees, may be deducted from the refunded amount,

  • original shipping charges are non-refundable.

Delays

We are not responsible for delays caused by customs authorities, shipping carriers, or other circumstances beyond our control.

Incorrect Address

The customer is responsible for providing a complete and accurate shipping address.

We are not responsible for shipments delivered to an incorrectly provided address.